Tuesday, October 16, 2007

Inspection Troubles Continue

Today has been a confusing day.

Here are Shane's notes from the day:
Shane called Dulce at 0834. She was going to call Mario to find out what the county had said and get back to him.

Shane called and talked to Lydia at 1106. She said that the permit didn't have the retaining wall on there and needs to go back for that.

Shane called and talked to Amy at 1109. Shane let her know that we were told it would take 6-8 weeks once we got the permit and we are quickly approaching 3 weeks with nothing being done - that we can't even get a simple wall built. She says that the county held up the permit. I informed her that we got the permit on Oct 1 and that I was told more work had to be done before an inspection and it took a week and half before someone came out. She didn't believe that since the office has been told we are a high priority. I also told her that we asked Kory if there are any other permits we need and we were told no. She was going to follow up with the people in the office. Kory will be out until next Tueday.

I was MAD!!! Shane said go ahead and call the pool company and that's exactly what I did. Here are my notes from that:

12:00 Denise called corporate office and talked with the receptionist. She said that the Tucson office is operated independently from the corporate/California offices.

Denise called and talked to Amy at 12:15. Asked for an appointment with Kory. She said that he is booked solid all week with clients from the home show. I then asked her what we needed to do to get the problems with our yard resolved. She then connected me to Kory. I told him that we understood that the retaining wall was not on the permit. He said, of course it's on the permit. It's all just confusion on the part of the Pima County Inspector. So, today, Kory and his superintendent are going our to our site to take a look at what going on and they will schedule a joint appointment with the inspector tomorrow to resolve the confusion and move on. I also told Kory that we are concerned about our assets being tied up in this unfinished project and that we're worried about completion of the project at all. He said that they are a national company that has been in business for 20 something years and of course we'll get to project completion.

When Shane got home from work, there was a message from Justin, California Pools' sales guy, saying to call him back. Shane did and Justin told him that if the pool isn't finished by January 20th, then we don't have to pay 10% of the project cost. Shane told Justin that he hopes it's finished way before January 20th and Justin told him that they had to put pad in the calendar estimate.

On a lighter note, Shane received a call from House and Garden to let us know that our outdoor dining table was ready for delivery and would we like it to be dropped off since the delivery truck will be in our neighborhood tomorrow. Shane responded that that probably would not be best at this point.

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